How Do I Make A Purchase?
Shopping on Dubuy.lk is simple and secure. First, browse our products and select the items you wish to buy. Click Add to Cart, then proceed to checkout. You’ll be asked to provide your shipping details and choose a payment method. Once you confirm your order and complete the payment, you’ll receive an order confirmation email. We’ll process your order and send you updates until it arrives at your doorstep.
When Will My Payment Method Be Changed?
When Will My Payment Method Be Changed?
Why Are There Multiple Charges On My Card?
Sometimes you may see more than one charge on your card. This can happen for a few reasons: your bank may place a temporary authorization hold when you place your order, and the final charge is processed when your order ships. In some cases, if you made multiple attempts to place an order or updated payment details, additional pending holds may appear, but they will automatically clear. If you believe you have been charged more than once in error, please contact our support team, and we will be happy to help you resolve the issue.
How Do I Add A Payment Method?
To add a payment method on Dubuy.lk, simply log in to your account and go to the Payment Settings or My Wallet section. From there, you can add a new credit/debit card or select from available payment options such as bank transfer or digital wallets. Make sure to enter all details accurately and save your changes. Your added payment methods will be available for use during checkout to make your shopping experience smooth and secure.
What Information Do I Need To Checkout?
To complete your purchase on Dubuy.lk, you’ll need to provide your full name, accurate shipping address, contact phone number, and a valid payment method. This information ensures we can process your order correctly and deliver it safely to your doorstep. Double-check your details before confirming your order to avoid any delays.
What Are Your Installment Alternatives?
At Dubuy.lk, we offer flexible installment payment options to make shopping easier and more affordable. Depending on your location and eligibility, you may be able to choose from various installment plans provided by our partnered financial institutions or payment gateways. These plans allow you to spread the cost of your purchase over a set period with low or zero interest. During checkout, if installments are available for your order, you will see the available options and can select the plan that best suits your needs.
